| Q. |
What
are FunFlatables’ Safety Rules? |
| A. |
|
| |
| Q. |
How many total children included per party? |
| A. |
Depending on the party
package selected: |
| |
Mini
Jump Party - 15
Classic Jump Party - 25
|
| |
| Q. |
Will my party have a party host the entire time of my party? |
| A. |
Absolutely.
Our party hosts are at your service from start to finish. In
addition to supervising and assisting the children in the inflatable
arenas and in the animaland factory, your party host(s) will
also set-up and serve your cake, pizza and drinks. If you desire,
your party host(s) will be happy to assist your child with gift
opening. We also take care of all clean-up. |
| |
|
| Q. |
Am I allowed to tip the Party Host? |
| A. |
Absolutely.
Tipping is greatly appreciated. If you feel that any member
of our staff did an outstanding job in helping your party run
smoothly and organized or went above and beyond in serving your
children, please feel free to tip. However, tipping is NOT required. |
| |
|
| Q. |
Can bring a piñata, confetti, silly string or streamers? |
| A. |
No.
If you use them, you will be subject to a $25 clean-up fee.
|
| |
|
| Q. |
Can I bring my own decorations? |
| A. |
The
only decorations allowed are table decorations. We do not allow
anything to be hung on the walls. |
| |
|
| Q. |
Can I bring my own paper products and table cloths? |
| A. |
Yes.
However, keep in mind, we provide "generic" plates,
cups, napkins and forks free of charge and our table cloths
are bright and shiny. If you would like to bring your own themed
products (such as plates, napkins, cups and table cloths), just
hand them to your party host as soon as you arrive and we will
take care of setting them up for you. |
| |
|
| Q. |
Can I bring in my own food? |
| A. |
NO
OUTSIDE FOOD OR DRINKS ALLOWED, with
the exception of Cake (no smash cakes),
Cup Cakes and Ice Cream (Remember
to bring your candles) (NOTE: You will need to bring your own
cooler with ice for the ice cream, as we do not have the refrigerator
capacity to store for you-sorry!).
See Party extras for your food and drink order. |
| |
|
| Q. |
Can I have alcohol for the adults? |
| A. |
Absolutely
NO alcohol is allowed in our family entertainment center. |
| |
|
| Q. |
How early should we arrive before our schedule party time? |
| A. |
We
suggest that you and your guests arrive no earlier than 15 minutes
before your scheduled start time. This allows plenty of time
for collecting of waivers and reviewing our safety rules. We
suggest you put your party's actual start time on the invitation
and add the word PROMPT. If you put an earlier time on the invitation
to ensure your guests arrive on time it could negatively affect
those guests who arrive early, thus, causing them to have to
wait much too long with their children. It is best to have as
little waiting time as possible for the kids. Please be sure
to inform your guests that if a child arrives late, he or she
will lose play time in the inflatable arenas, as the party must
start at its designated time. |
| |
|
| Q. |
What else do I need to bring in besides my cake and/or cup cakes? |
| A. |
Don't
forget candles. Your party host(s) will cut and serve your cake
for you. |
| |
|
| Q. |
Does each child need a separate waiver even if they are in the
same family? |
| A. |
No.
All family members can be on the same waiver. We have extras
on hand in case a child forgets to bring theirs. |
| |
|
| Q. |
Are kids required to wear socks? |
| A. |
Yes.
All children playing on our equipment are required to remove
their shoes and wear socks-NO EXCEPTIONS, so please remember
to bring socks. You may want to bring extra pairs of socks in
case one of your children forgets. We do have socks for purchase
at $2.00/pair. |
| |
|
| Q. |
Do you have a special party chair for the guest of honor? |
| A. |
YES.
Each Celebration Room is equipped with a large inflatable throne
chair, along with a crown for the guest of honor to take home.
This makes the guest of honor feel like a king or queen and
truly the center of attention. |
| |
|
| Q. |
Will I be charged for infants or adults attending the party? |
| A. |
No.
Any parent/guardian/teacher/chaperone (18 and older) or children
(under 24 months) are NOT considered a guest and you
will not be charged for them. |
| |
|
| Q. |
Will another party be sharing the inflatable arenas or celebration
rooms with my party? |
| A. |
ABSOLUTELY
NOT!! Our party packages are all PRIVATE. There may be one party
in the waiting area, another party in one of the other inflatable
arenas and another party in a celebration room, however, the
parties rotate so there is no co-mingling of the parties. |
| |
|
| Q. |
What do I have to do to reserve a party? |
| A. |
You
may use our "Request A Date" system on our website
and a member of our staff will call you within 48 hours to confirm
your request. You may also call us or stop by.
 |
All
of our packages require a nonrefundable $50.00
deposit. This $50.00
deposit is applied towards the total cost of your party.
All party packages are required to be reserved by credit
card in case of cancellation within 14 days of your party
date. However, on the day of your party, you may pay the
balance by cash. (PERSONAL CHECKS NOT ACCEPTED). |
|
If
you reserve your party within 14 days of your party date,
you are required to pay 50% of your party package. |
|
If
you reserve your party within 48 hours of your party date,
you are required to pay 100% of your party package, including
any party extras ordered, excluding goodie bags. |
|
| |
|
| Q. |
Is my deposit refundable? |
| A. |
No,
all deposits are nonrefundable. However, if you cancel prior
to 14 days before your party date AND reschedule your party
or schedule a party for a different child within six months,
your deposit is transferable to the new party. |
| |
|
| Q. |
What if I need to change the date of my party or my party package
type? |
| A. |
A
party date may only be changed if it is prior
to 14 days before your party date. Changing party packages will
be denied and/or allowed on a case-by-case basis. |
| |
|
| Q. |
What is your Cancellation Policy? |
| |
|
To
reserve a party, we require a $50.00
NON-REFUNDABLE deposit. However, if you cancel
your party 14 days prior to your party date, you can use
your $50 deposit towards a future party or event. Your
deposit can be paid via cash or credit card, however,
if you do not use a credit card to pay your deposit, we
do require that you supply us with a credit card to put
on file. This credit card will not be charged unless your
cancel your party within the timeframes listed below. |
|
If
you cancel your party between 14 and 8 days before your
party date, your credit card will be charged 50% of your
party rental fee. |
|
If
you cancel your party 7 days or less before your party
date, your credit card will be charged 100% of your party
rental fee. |
|
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|
| |
NOTE:
If you or any guest attending your party
disobeys FunFlatables' rules, they will be asked to leave FunFlatables
and you will still be responsible for paying in full for your
party. If you or any guest attending your party creates a mess
other than the standard clean-up (i.e., food fighting), the
customer hosting the party will be charged a $25.00
clean-up fee. This charge will be placed on the customer's credit
card on file. |
